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Quality and Patient Safety
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Medicare's 2011 Proposed Payment Webinar
Aug 11, 2010
Hear ASC Association President Kathy Bryant discuss Medicare's proposed 2011 ASC payment rates and policies during the event to be held on August 24, 2010. The event is being hosted by the Ambulatory Surgery Foundation. To find out more or to register for this event, click here.
Impacting Patient Outcomes Through an Improved Discharge Process
Jun 14, 2010
On 6/10/2010, the Healthcare Facilities Accreditation Program (HFAP) and the Bureau of Hospitals (BOH) held a collaborative webcast on improving the hospital discharge process through the use of key HFAP standards. . The featured speaker for the webcast was Jerome A. Dixon, DO, a board-certified family physician and OMT specialist who practices medicine in Campbellsville, KY. Moderating the webcast was BOH Chair Paul E. LaCasse, DO, MPH, President and CEO of Botsford Healthcare in Farmington Hills, Mich.
As a member service for HFAP-accredited hospitals and BOH members, the webcast was recorded and is available online for the next 3 months. When accessing the webinar, please enter your first and last name and your email address. This will ensure that you are included in any subsequent communication / clarification regarding information provided during the webinar.
Please click here to listen to the presentation. To download a copy of the slides used during the presentation, you may visit the Resources section of the HFAP website.
HFAP - the first accrediting organization to join the Patient-Centered Primary Care Collaborative Executive Committee
Jun 7, 2010
The Healthcare Facilities Accreditation Program (HFAP) has become the first accrediting organization to join the Patient-Centered Primary Care Collaborative (PCPCC) Executive Committee.
The PCPCC was created in late 2006 when approached by several large national employers with the objective of reaching out to the American College of Physicians, the American Osteopathic Association, the American Academy of Family Physicians, and other physician groups in order to facilitate improvements in patient-physician relations and create a more effective and efficient model of healthcare delivery.
More information on HFAP may be found at http://www.hfap.org or by calling 312-202-8258. More information on PCPCC may be found at http://www.pcpcc.net or by calling 202-724-3331.
Standard 10.01.03 is Retired for Acute Hospitals & Critical Access Hospitals
May 27, 2010
Standard 10.01.03 is being retired, effective immediately for Acute Hospitals and Critical Access Hospitals. At it's May, 2010 meeting, the Bureau voted to retire the standard due to conflicting language with standard 25.02.03. All hospital and critical access hospital customers are requested to remove this standard from their standards manual.
HFAP Accredits Five of Thomson Reuters' Top Hospitals
Apr 6, 2010
"We congratulate all 100 hospitals, but we are particularly proud of the five institutions that we accredit," Mike Zarski, JD, CEO of HFAP, said in the release. To read more on the Becker's Hospital Review article: Read More...
OIG Report Evaluates Adverse Event Reporting Methods in Hospitals
Mar 8, 2010
A report by the Department of Health and Human Services Office of Inspector General (HHS OIG) finds that reviewing medical records made by nurses and physicians may be the most effective way to monitor the occurrence of adverse events in hospitals. The report, titled Adverse Events in Hospitals: Methods for Identifying Events, implemented five screening methods to a random sample of 278 Medicare beneficiary hospitals over a 2-week period in 2008. The case study was performed in accordance with the Tax Relief and Health Care Act of 2006, which requires OIG to publish regular reports on efforts to better identify adverse medical events. OIG has recommended that the Centers for Medicare & Medicaid Services (CMS) and the Agency for Healthcare Research and Quality (AHRQ) continue to research methods for identifying adverse events in the review of medical records. To read the full report, click here.
HFAP Listed Among Top 20 Companies Hospitals Should Know
Jan 14, 2010
In a recent article published by Hospital Review Magazine, HFAP is listed as one of 20 companies that hospitals should know!
2009 Clinical Laboratory Standards Manual Now Available!!
Dec 18, 2009
The newest version of the Clinical Laboratory standards manual is available for purchase.
Standards 12.01.10 – Communication to the Patient of an Adverse Event & 12.01.11 – Support of Caregivers (New)
Oct 26, 2009
These new standards have been added to the Acute Care Manual and the Critical Access Manual
Standard 25.00.00 – Pharmaceutical Services (Update)
Oct 26, 2009
This updated standard has been added to the Acute Care Manual and the Critical Access Manual
Standard 16.02.02 – Patients at Risk (Update)
Oct 26, 2009
This updated standard has been added to the Acute Care Manual and the Critical Access Manual
Standard 12.00.23 – Adverse Event Reporting (New)
Oct 26, 2009
This new standard has been added to the Acute Care Manual and the Critical Access Manual
Standard 15.07.15 – Glycemic Control (New)
Oct 26, 2009
This new standard has been added to the Acute Care Manual and the Critical Access Manual
Acute Care & Critical Access Hospitals Manuals Updated - Discharge Standards: 15.06.16 thru 15.06.18
Sep 29, 2009
Three standards relating to patient discharge activities have been approved for use in the 2009 Accreditation Requirements for Healthcare Facilities manual and the 2008 Accreditation Requirements for Critical Access Hospitals.
Please insert these standards into your manual, after 15.06.15.
These standards will be evaluated during HFAP surveys, effective
immediately, but actual scoring will not take place until Sept. 1, 2010.
Healthcare Facilities Accreditation Program (HFAP) Receives Renewed Authority to Accredit Hospitals
Sep 4, 2009
The Healthcare Facilities Accreditation Program (HFAP) received continued approval from the Centers for Medicare and Medicaid Services (CMS) to accredit hospitals under Medicare.
2009 Acute Manual Update to Standard 24.01.09
Aug 26, 2009
Food Temperature Danger Zone temperatures has been updated to accurately reflect the US Food & Drug Administration's "2005 Food Code" for the US Department of Health and Human Services.
CMS Mandated Changes in Accreditation Process
Aug 26, 2009
The Centers for Medicare and Medicaid Services (CMS) has required a change to the existing HFAP survey process for accreditation, as of May 8, 2009. HFAP is making this change as a component of our deeming authority responsibility. This new process is effective, beginning with all facilities which have been surveyed as of May 8, 2009 and later.
Why Switch to HFAP?
HFAP Seal of Excellence confirms patient safety.
Only HFAP accredited healthcare facilities can display this seal.
Click here to find out how you can confirm your excellence!
HFAP strives to assist facilities in achieving and maintaining high quality, safe
patient care. This is done in part by extracting the hospital's core measure data
from the Hospital-Compare website. The data is aggregated and used during the survey
process to allow hospitals to see how they measure compared to their previous reporting
period as well as to other HFAP accredited hospitals nationwide.
Reporting a Complaint Against a Healthcare Organization
If you are having a problem with a HFAP accredited healthcare organization regarding
the quality of care you or a loved one has received, the first step would be to
contact the healthcare organization and speak with the "patient representative."
If you are unable to resolve or diffuse the issue and want to take further action,
you need to contact the Quality/Patient Safety Services Department at HFAP.
Your complaint will be handled in a confidential manner. You may mail, fax, or e-mail
your complaint with the patient's name, date of incident and your contact information.
Please also include the name of the HFAP organization, street address, city and
state. The complaint should be only 1-2 pages long and must relate to quality of
care issues.
Complaints will be processed according to high priority quality incidents. Complaints
related to billing or insurance issues are not within HFAP standards, nor are any
labor disputes. If you have any questions about filing a complaint, please contact
the following:
Susan Lautner, RN, BSN, MSHL,
Department of Quality/Patient Safety at:
E-mail: slautner@hfap.org
Fax: 312-202-8367
Mail: HFAP
142 East Ontario
Chicago, Illinois 60611
NEW! Now complaints can be submitted online via our Interactive PDF Complaint Form [PDF,
109 KB]
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